Stratejik ?nsan Kaynaklar? Yönetiminin Yenilikçilik Üzerindeki Etkisinde Toplam Kalite Yönetiminin Arac? Rolü

Özet

Bu çal??ma, insan kaynaklar? yönetiminin çal??anlar?n yenilikçili?i üzerindeki etkisini ve bu ili?kide toplam kalite yönetimi uygulamalar?n?n arac? rolünü incelemeyi amaçlamaktad?r. Yenilikçilik; örgütlerin hayatta kalmas?nda, rekabet avantaj? elde etmesinde ve sürdürmesinde kritik ba?ar? faktörlerinden biri olarak önemli bir konudur. Yenilikçi bir organizasyon yap?s? olu?turmak için en önemli unsurlardan entelektüel sermaye ve dolay?s?yla insan kaynaklar? yönetimi yaz?nda oldukça fazla ilgi görmektedir. Do?ru ki?iyi seçmek, beceri ve yetenekleri geli?tirecek ortam? olu?turmak, ideal bir kariyer yönetimi ile yenilikçi çabalar? te?vik etmek ciddi bir sorun haline gelmektedir. Öte yandan toplam kalite yönetimi, insan kaynaklar? yönetiminin inovasyon üzerindeki etkisini peki?tirme potansiyeline sahip bir olgu olarak öne ç?kmaktad?r. Çal??ma kapsam?nda, bu ili?kiler ampirik ara?t?rma ile test edilmi?tir. Bu amaçla yaz?nda geli?tirilmi? olan ölçeklerden bir anket formu olu?turulmu? ve havac?l?k sektöründe faaliyet gösteren bir i?letmede çal??anlara uygulanm??t?r. Saha çal??mas? sonucunda 252 ki?ilik bir veri seti elde edilmi?tir. ?lk olarak yap? geçerli?i; geçerlik ve güvenirlik testleri uygulanarak kontrol edilmi?tir. Daha sonra çal??ma kapsam?nda olu?turulmu? olan hipotezler yap?sal e?itlik modellemesi kullan?larak test edilmi?tir. Yap?lan analizler sonucunda, stratejik insan kaynaklar? yönetiminin toplam kalite yönetimi uygulamalar? ve inovasyon üzerinde anlaml? ve olumlu etkisi oldu?u saptanm??t?r. Toplam kalite yönetimi uygulamalar?n?n da yenilikçilik üzerinde önemli ve olumlu bir etkisi söz konusudur. Bu ili?kide toplam kalite yönetiminin arac? rolü ise k?smen do?rulanm??t?r.

Anahtar kelimeler: Stratejik insan kaynaklar? yönetimi, Yenilikçilik, Toplam Kalite Yönetimi, Havac?l?k sektörü

The Mediating Role of Total Quality Management in the Relationship between Strategic Human Resources Management and Innovation

Abstract

This study aims to analyze the impact of human resources management on the innovativeness of employees and the role of total quality management practices as mediator in this relationship. Innovativeness is an important issue for all organizations as one of the critical success factors in surviving and, achieving and maintaining a competitive advantage. In order to build an innovative organization structure, intellectual capital and therefore human resources management attract a lot of attention in the literature. And choosing the right person, shaping an environment for developing skills and abilities, and promoting innovative efforts with an ideal career management become a serious issue. On the other hand, total quality management stands out as a phenomenon that has the potential to reinforce the effect of human resources management on innovation. These relationships were tested by empirical study. For this purpose, a questionnaire was formed from the scales developed in the literature and field study was applied to employees in an enterprise operating in the aviation sector. As a result of the field study, a data set of 252 people was obtained. Firstly, the construct validity was tested by applying validity and reliability tests. And then the hypotheses were tested through structural equality modeling. As a result of the analyses, we found that strategic human resources management has significant and positive effect on total quality management practices and innovation. Total quality management practices have a significant and positive effect on innovation. The mediating role of total quality management in this relationship has been partially confirmed.

Keywords: Strategic human resources management, Innovation, Total Quality Management, Aviation industry

Mrs. Hicran Torun (Istanbul Beykent University, Istanbul, Türkiye)
0000-0003-0387-8444  hcrntrn@gmail.com

Prof. Dr. Bahaddin Sinsoysal (Istanbul Beykent University, Istanbul, Türkiye)
0000-0003-2926-2744  bahaddins@beykent.edu.tr

Dr. Hasan Boztoprak (Istanbul Beykent University, Istanbul, Türkiye)
0000-0002-7560-367X  hasanboztoprak@beykent.edu.tr

Submitted on: 2022-04-04 Accepted on: 2023-01-20

Year:2023 - Volume:2 Issue:2 Pages: 22-32

DOI: https://doi.org/10.36880/J02.2.0121

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APA style citation: Torun, H. , Sinsoysal, B. , & Boztoprak, H. (2023). Stratejik ?nsan Kaynaklar? Yönetiminin Yenilikçilik Üzerindeki Etkisinde Toplam Kalite Yönetiminin Arac? Rolü. Avrasya Ekonomileri Dergisi, 2(2), 22-32.

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